Discover Amazing Destinations at Unbeatable Prices

×

Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes:

• Personal identification information (name, email, phone number)
• Travel preferences and booking details
• Payment information (processed securely through third-party providers)
• Communication preferences and marketing consents

How We Use Your Information

We use the information we collect to:

• Provide and improve our travel planning services
• Process bookings and communicate about your travel plans
• Send you relevant travel offers and updates (with your consent)
• Provide customer support and respond to your inquiries
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Travel suppliers (hotels, airlines, tour operators) to complete your bookings
• Service providers who assist us in operating our business
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. Contact us to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (305) 847-2156.

×

Terms of Service

Last updated: December 2024

Agreement to Terms

By accessing and using Travel Value Voyage services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Services Description

Travel Value Voyage provides travel planning and booking services. We act as an intermediary between you and travel suppliers (hotels, airlines, tour operators).

Booking and Payment

• All bookings are subject to availability and confirmation
• Payment is required to secure bookings
• Prices are subject to change until booking is confirmed
• Additional fees may apply for changes or cancellations

Cancellation Policy

Cancellation policies vary by supplier and booking type. We will inform you of applicable policies before confirming your booking. Cancellation fees may apply.

Travel Insurance

We strongly recommend purchasing travel insurance to protect your investment. Travel insurance is not included in our service fees unless specifically stated.

Limitation of Liability

Travel Value Voyage acts as an agent for travel suppliers. We are not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of travel suppliers.

Dispute Resolution

Any disputes arising from these terms will be resolved through binding arbitration in Miami, Florida, under Florida state law.

Contact Information

For questions about these terms, contact us at [email protected] or +1 (305) 847-2156.

×

DMCA Policy

Last updated: December 2024

Digital Millennium Copyright Act Notice

Travel Value Voyage respects the intellectual property rights of others and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and its location on our website
• Your contact information (address, telephone number, and email address)
• A statement that you have a good faith belief that the use is not authorized by the copyright owner
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Designated Agent

Please send DMCA notices to our designated agent:

DMCA Agent
Travel Value Voyage
1425 Brickell Avenue, Suite 220
Miami, FL 33131, USA
Email: [email protected]
Phone: +1 (305) 847-2156

Counter-Notification

If you believe that material you posted was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers of copyright.

×

GDPR Compliance

Last updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal data
• Right of Rectification: You can request correction of inaccurate personal data
• Right of Erasure: You can request deletion of your personal data
• Right of Restriction: You can request restriction of processing your personal data
• Right of Data Portability: You can request transfer of your data to another organization
• Right to Object: You can object to processing of your personal data

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contract: When processing is necessary for performing our services
• Legal Obligation: When required by law
• Legitimate Interest: For business operations and improving our services

Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, typically:

• Active customer data: For the duration of our business relationship
• Marketing data: Until you withdraw consent or 3 years of inactivity
• Financial records: As required by applicable tax and accounting laws

International Transfers

We may transfer your personal data outside the EU to provide our services. When we do, we ensure appropriate safeguards are in place to protect your data.

Exercising Your Rights

To exercise any of your GDPR rights, please contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (305) 847-2156
Address: 1425 Brickell Avenue, Suite 220, Miami, FL 33131, USA

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.